Techie Quickie
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An addendum to the previous post, ganked from Ryan's journal:http://www.dslreports.com/forum/remark,6252441~root=msnetwork~mode=flat. Everything you wanted to know about tech support but didn't know how to ask... or something like that, anyway. check it out, kk? Particularly if you've spent time on the phone with a techie.
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